RMB Lawyers Managing Partner Craig Osborne, who was named Illawarra Business Person of the Year for 2007

Awards

RMB Lawyers' focus on delivering great outcomes for our customers has resulted in a string of awards, from national recognition for the firm's contribution to higher standards for the legal industry to Illawarra-based awards focused squarely on delivering the best possible service.

In November 2009 RMB was named Employer of Choice in the NSW Business Chamber’s annual business awards (in the category for businesses with more than 50 employees).

In both 2009 and 2007 RMB Managing Partner Craig Osborne was named Illawarra Business Person of the Year at the Integral Energy Illawarra Business Awards, in recognition for the way he had re-invigorated Wollongong's oldest legal firm, maintaining high-quality standards and performance while retaining a commitment to RMB's heritage.

RMB also took out the Excellence in Customer Service Award at the 2007 Illawarra Business Awards for the third successive year.

In 2005 Craig Osborne received the Philip King Memorial Award - a national accolade for the individual considered to have provided leadership to the legal profession on issues such as best practice, quality and continuous improvement.

Craig's award came after RMB was used as the test bed for the implementation of LAW 9000 - a new certification scheme for the legal industry developed by QL Inc and SAI Global (formerly Standards Australia) which incorporated the international ISO 9001 management standard.

Craig championed LAW 9000 and RMB subsequently became the first legal practice in Australia to earn accreditation for the new standard.

QL Inc Chairman Patrick Fair said the Philip King Memorial Award recognised Craig's efforts in:

• leading his firm from QL to be the first to gain LAW 9000 certification
• working with SAI Global and QL as the pilot for LAW 9000 certification
• advising and assisting other firms working towards LAW 9000 certification

RMB has won a string of other awards in recent years, including:

• NSW Business Awards - Employer of Choice 2009
• Illawarra Business Person of the Year 2009 - Craig Osborne
• Crown Street Mall Awards, Business of the Year, 2009
• Crown Street Mall Awards, Employee of the Year, 2009 - RMB Practice Director Tracy Lawson
• Crown Street Mall Awards, Business of the Year, 2008
• Illawarra Business Person of the Year 2007 - Craig Osborne
• Illawarra Business Awards, Excellence in Customer Service, 2007
• Crown Street Mall Awards, Business Services, 2007
• Illawarra Business Awards, Excellence in Customer Service, 2006
• Illawarra Business Awards, Excellence in Customer Service, 2005
• Illawarra Business Awards, Innovation Award, 2004
• Crown Street Mall Awards, Owner Operator, 2003
• Crown Street Mall Awards, Business Services, 2003

RMB Lawyers Practice Director Tracy Lawson who was named Employee of the Year at the 2009 Crown Street Mall Awards.